PROTECTING YOUR PROPERTY INVESTMENT
We understand that as a landlord you need a managing agent who will provide you with complete peace of mind; peace of mind that your property is being professionally managed and in good repair, and that all legal and financial requirements are being met.
As property management specialists we are able to tailor our services according to your needs. We will look after the day to day issues as well as the long term ones, ensuring financial matters are in order and keeping you informed where appropriate.
5 REASONS TO CHOOSE ENCORE
GOOD WITH MONEY
We're looking after your investment, so we set realistic budgets and critically examine all expenditure to ensure best value for money.
Service charge funds are held in separate interest-bearing accounts, and our qualified and experienced accountants are an integral part of the property management team, working closely with estate managers to ensure finances are properly recorded, managed and reported.
We believe successful property management starts with developing strong and lasting relationships with our clients – both freeholders and RMCs – so we make sure every client has a clear point of contact with Encore.
Our estate managers are required to have a detailed understanding of every property, so they can provide freeholders with relevant and timely updates as and when required.
MAINTAINING HIGH STANDARDS
Every site we manage has a planned maintenance schedule determining the annual lifecycle requirements for that development. Setting this out right from the very start demonstrates our attention to detail and the quality of service our clients can expect to receive.
With each site inspection a detailed quality site audit is produced on which the estate manager is required to comment. By making this a manual process rather than an automated one, we follow through on our promise to treat every development as though we live there ourselves.
EVERYTHING IS CORRECT
An effective managing agent needs a complete understanding of complex landlord and tenant law, building construction and maintenance, health and safety regulations, finance and more. Encore's experienced team of people - backed up by robust systems and proven procedures - brings all of these disciplines together, ensuring we meet key legal and accounting milestones, continually maintain high standards of day to day management at the estate, and control expenditure.
MAKING THE ESTATE LOOK GREAT
Both our facilities team and estate managers will visit your property to carry out regular Quality Site Audits. Covering all aspects of the scope of services for the site, audits allow us to flag up any issues and address them quickly and professionally so that they don’t become a problem.
Site inspections are all about making sure everything is correct and that "The Estate Looks Great".
“I have noticed a great improvement in the service and maintenance of my development since you took over. Thank you so much for your hard work.”
- Ms Skinner
“Any issues are dealt with quickly; clean and tidy - and the gardens always look nice.”
- Ms Timmins
“Really happy and impressed with all service levels."
This is just a quick email to put on record my appreciation for the work and dedication that Robert has displayed...dealing with the issues arising from the cladding/insulation investigations following the Grenfell Tower tragedy. He's gone way further than could be expected in order to get things moving and to respond to the challenges thrown up by this issue.
- Mr Whittle